Here are the basic requirements for running Proclaim on Windows or macOS. If you’re experiencing repeated crashes, view this troubleshooting article.
Beta versions of operating systems are officially unsupported, but if you run into issues it's always worth chatting or calling our support team to report them, as they may also impact supported operating systems.
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- Windows 10 (x64)
- x86–64 bit Intel-based processor (or higher). ARM processors are not supported at this time.
- Pentium 1.4GHz (or AMD equivalent—1.3GHz or higher)
- 2GB RAM
- Windows Media Player
- Recommended: video card with 2GB dedicated memory.
Note: If you're experiencing Hardware Acceleration issues and your computer has an Intel 11th Gen CPU and the Intel Iris XE GPU, downloading updated graphics drivers from Intel may solve your problem.
Mac: macOS 10.14 or higher
Why no hardware requirements for Mac? Due to Apple’s control of the hardware for Macintosh computers, your hardware will generally be adequate to run Proclaim if your Mac supports the minimum required macOS version.
Note: There is no officially supported version of Proclaim for Apple M1. Most things work as expected, but should you choose to run Proclaim on a computer with an M1 chip, you may run into issues that will not be resolved until we release a compatible version.
Recently Dropped Support
By the end of July 2020, Proclaim will officially drop support for the following operating systems:
- Windows 7 SP 1
- Windows 8.1
- 32-bit versions of Windows 10
- OS X 10.11 “El Capitan”
- macOS 10.12 “Sierra”
- macOS 10.13 “High Sierra”
What does this mean for you?
You should check the computers you use for Proclaim, and ensure you are running an OS newer than the ones listed above. Microsoft has ended support for Windows 7 and lists steps on how to upgrade to Windows 10 on their site. Most Macs newer than 2012 can get a free upgrade to macOS 10.14 “Mojave”.
What will happen if I cannot update?
By the end of July 2020, Proclaim running on the operating systems above will be considered unsupported. Unsupported means Proclaim will no longer receive updates. Additionally, presentations and settings created in an unsupported version may not sync to the latest versions of the software.