How do I submit my DirectX diagnostics information?

Print Friendly and PDF

The DirectX Diagnostics Tool can help diagnose issues related to video playback. To obtain these diagnostics run dxdiag and attach it to your forum post.

From your Desktop, press your Windows key + R to open the "Run" dialog box. Type in "dxdiag" and click OK.



Once the green loading bar in the bottom left has disappeared, select Save All Information... and choose a location for the .txt file.

Now that you have the dxdiag file, follow this link to create a new forum post. For instructions attaching the file to your post, click here.

Was this article helpful?
Suggest an improvement or request a feature

Can't find what you need? Give us a call!