Frequently Asked Questions

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Here you will find answers to common Proclaim questions. Click on the answers to questions to see help articles with more information.

Does Proclaim work when not connected to the Internet? 

Yes, Proclaim can run and present without an internet connection. Keep in mind, though, that some features will be affected if you use Proclaim without an internet connection.


How many computers can I install Proclaim on?

You can download and install Proclaim on as many computers as you want, even on a free trial! That means you can have Proclaim on as many computers as you like, with as many users as you like, on Mac and PC. You can even run multiple presentations at the same time for your ministry.


What are the Proclaim system requirements?

Proclaim is supported on both Mac and Windows, and its requirements are easily met by most computers. In general, we recommend at least 2 GB of RAM and a graphics card with at least 2 GB of dedicated memory.


How much does a Proclaim subscription cost? 

Subscriptions start at $16.99 a month, but will vary based on your average weekly attendance, monthly or annual renewal, and what media options you may decide to add on.


How can I change the account our Proclaim subscription is registered to?

At this time, you'll need to contact support to make this kind of change. You can reach Faithlife Support at 888-634-2038 or


Is there a one-time purchase version of Proclaim? 

Proclaim is only available as a subscription. You'll get unlimited support (weekends and holidays included), free improvements and updates, and access to the newest and coolest features.


Can I present in multiple languages using Proclaim?

Yes, while the user interface is in English, you can add in text from many languages including Spanish, French, German and more.


What is the Order of Service?

The Order of Service is a breakdown of your presentation divided into four different sections: the Pre-service loop, Warm-Up, Service, and Post-service loop. Service items in each of these sections do different things depending on where they are in the service.


Can I import presentations from PowerPoint or Keynote? 

Yes, can import content from PowerPoint and Keynote. Proclaim can't capture any transitions, though, and will override with whatever you have in the Presentation settings. If you're on a PC with Powerpoint installed and want to keep your transitions, you can transfer control to Powerpoint for your presentation.

We also provide a workaround if the PowerPoint or Keynote files are not importing correctly.

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