Why do my motion backgrounds restart when I change slides?

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If you've uploaded a custom video to use as a motion background, you may notice that the video resets every time you change your slide in a multi-slide service item. If you wish to change this setting so that the video plays all the way through, follow the steps below:

  1. Open the media browser by clicking Media at the top of the screen.
  2. Locate the video file you are using as your motion background in your Group Upload under My Content.
  3. On the right side of the screen, check the Loop Video box, as shown below:



You can also set your video to loop when you first upload it. If you are uploading a motion background local only, you will have to set this option when you first upload.

Select the slide for which you want a motion background. Click the Background dropdown menu and select Import...



Select the background file that you want from your hard drive. When the video upload dialog box appears, check the Loop video box.


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