Can I Import Givers and Transactions from My Previous Giving Tool?

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Yes, our Faithlife support team is happy to import your Giving history. Please call us at 888-634-2038 or send an email to support@faithlife.com with your church name.  Do not send your CSV file via email. We will send you an encrypted link to use to upload your file securely. If you have any questions about the import process or fields, give us a call at 888-634-2038.

Your CSV file should have the following fields in this exact order:

  • Given Date
  • Full name (You can provide first and last names in a single column or one column each- the system will be able to import them regardless)
  • Address1 (optional)
  • Address2 (optional)
  • City (optional)
  • State (optional)
  • Zip (optional)
  • Country (optional)
  • Email (recommended)
  • Payment Method (optional. We currently only support Visa, Master, Discover, American Express, Check, PayPal, Cash. Anything else will convert to Other)
  • Trans ID# or Check# (optional)
  • Deposit Date (optional)
  • Fund Designation
  • Amount

 

You can download these template files to help get you started:

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