Can the Church Issue Refunds?

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Yes, your Finance Team members have the ability to issue refunds on gifts once they have settled. Please allow 48–72 hours for refunded amounts to be reflected in the giver’s account.

ACH/eCheck gifts take longer to process, so you will not have the option to refund the transaction until 8 business days after the gift has been submitted. This ensures you don’t credit the giver’s account without receiving the gift first.

Learn how to issue a refund.

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