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Faithlife Live Stream FAQs

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How much does Faithlife Live Stream cost?

Faithlife Live Stream subscriptions are available in different package sizes based on the amount of streaming video your church will use. Each package gives you a total number of “viewer hours” every month. 

For more on pricing, visit the Faithlife Live Stream pricing page.

 

What do I need to set up Live Stream?

The truth is, you can live stream with as little as a computer with a built-in webcam and microphone, and the sky's the limit in terms of the complexity and sophistication of what you can do with live streaming. Depending on your existing church setup, you may already have most, if not all, of the equipment you need to live stream. Regardless, Faithlife Live Stream will work with any range of live stream setup.

Click here to learn more about hardware requirements.

 

How do I record my live streams?

With Faithlife Live Stream, all of your streams are automatically recorded and uploaded to your group’s file vault. Though it takes several minutes to upload, you can find all your recordings by expanding the Content field and clicking Videos. This will open your file vault to all of your group’s video files. Once the upload has completed, your most recent recording will appear and you can share it to your website or anywhere else online.

 

What video settings are recommended in OBS?

We recommend the following video settings:

  • Resolution: 1280x720
  • Frame rate: 30fps

 

How do I troubleshoot an issue with OBS?

Click here to jump to the Troubleshooting Wiki on the OBS support page. If you want a quick-start guide so you can jump right into using the software, check out their guide here.

 

How do I troubleshoot an issue with Proclaim or Faithlife Live Stream?

For help with Faithlife Proclaim, visit the Faithlife Help Center. There, you’ll find articles and videos providing support and training, in addition to a series of troubleshooting articles on specific questions.

For help with Faithlife Live Stream, check out the help articles and videos on the Faithlife Help Center. You can also reach out to us at the Church Support Center. 

If you can’t find what you need, please don’t hesitate to contact us by phone at 888-634-2038 or by email at support@faithlife.com.

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