Check-In Kiosk Mode

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Kiosk mode can be opened by any admin or moderator. This signs out the admin or moderator and opens a public-facing kiosk, protecting your data while allowing for unauthenticated check-in. You can set up a self-service check-in station for any event on your church or subgroup calendar in three steps:

  1. Create and Configure an Event.
  2. Setup a Kiosk.
  3. Launch a Kiosk.

Options during check-in show below.

Note: To learn how to run check-in and check-out, click here.


Create and Configure an Event

In order to set up a check-in station, you’ll first need to create an event on your group’s calendar. You can create an event either from Calendar in the Community panel or from Events in the Admin panel. In either location, click Add Event in the top right-hand corner.

Note: You can also edit an existing event. Once editing the event, go to #2 below to configure check-in for your event. Learn more about creating events in Faithlife.

1. Add event details.

If your event is repeating (e.g., Sunday School), mark it as repeating. You’ll only need to configure check-in once for the series and it will be available to you each week.

2. Toggle “Event contains classes”

At the bottom of the event, toggle Event contains classes to Yes. This feature enables you to add classes and set up a kiosk to check people into your event.

3. Add individual classes for check-in.

You can set up a kiosk for each class in your event.

  1. Click Add Class.
  2. Provide class details.

    You can limit which names will display in the check-in window with the filters if you choose to check-in/out people as a teacher or authenticated user. While kiosk mode will not show this list, it’s a good idea to set it up if you ever plan to check people in yourself. Create your own custom filter or pick from a saved list. Click Done when finished.

    Note: Your filter or list selection only sets a default for your event check-in. During the check-in process, you can search to check-in others who don’t meet your default filter/list or create new person records for new attendees.

Add as many classes as you need. For instance, if your event is a Sunday School hour, add classes for each class you want to track (e.g., 1st–3rd grade, teens, adults, etc.). To edit an existing class, select it from the list and make your changes.

4. Create the event.

To finalize your event, click Create. You can always edit your event or edit/add classes in the future.


Setup a Kiosk

While kiosks are run without the need to sign in or have a Faithlife account, an admin or moderator of your group must create and launch them. Learn more about group roles. Kiosk mode will work for any classes one hour before the class starts.

Note: You can also run check-in while authenticated, which presents a dedicated class list, allows you to run check-out, manage late arrivals, edit person records during check-in, and more.

  1. Expand Events in the Admin panel and choose Kiosks.

    Note: Remember, you must be an admin or moderator in your group to create a kiosk.

  2. Click Add Kiosk.

  3. Add kiosk details.

    Provide a name and optionally check to auto refresh the kiosk after inactivity. Auto refreshing ensures no family’s data remains on the screen after check-in. Click Done to save the kiosk.

You only need to create kiosks once. Once created, you can launch any kiosk as shown below.

Note: You can edit previously-created kiosks by selecting a kiosk, editing the details, and clicking Done.


Launch a Kiosk

Admins or moderators of your group can launch any kiosk. Once you launch a kiosk, it signs you out of your account and shows a self-service kiosk for check-in.

  1. Expand Events in the Admin panel and choose Kiosks.

  2. Click Launch kiosk.

  3. Select your desired kiosk from the dropdown list.

Check-In Kiosk Options.

With your kiosk launched on a public-facing computer or tablet, parents (for children’s classes) or attendees (for events) can check-in as they arrive with an email or phone number.

One of two things will happen:

  • If you do not have a record of the email/phone in your database, the parent/attendee can add their information and then check in.
  • If you do have a record of the email/phone in your database, the user will see a list of everyone in that family.

Complete Check-In

Select everyone in the family who needs checked-in and click the Check in button.

Note: Click Select all to select everyone in the family quickly.

Add People to a Family

If the family member who needs checked-in doesn’t appear in the list, the user can click Add person to create a new record.

Provide details for the family member, including allergy information. Click Done to complete the addition.

Additional Options

Click the edit icon to access additional options.

  • Multiple check-ins: If the child/attendee is checking into multiple events at the same time, they can choose additional check-in options with Add Check In dropdown.
  • Label printing options: By default, kiosk check-in prints one label. To print multiple labels (e.g., one for the child, one for the child’s bag, and one for the adult, etc.), select “2” or “3” under # of Labels.
  • Remove check-in: To remove a check in, click the delete icon .

Supported Label Printers

We support the following label printers: 

  • Dymo 450
  • Dymo 450 Turbo
  • Dymo 450 Twin Turbo
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