How to Provide Feedback on the Faithlife Mobile App

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You can send feedback (along with a detailed log) by shaking your mobile device, providing a basic description, and tapping Send.

1. Enable Shake to to give feedback

To send feedback, you need to enable shake to give feedback.

  1. Tag the Navigation drawer icon .
  2. Choose Settings.
  3. Toggle Shake to give feedback on.

2. Shake your device.

When you experience a repeated error, shake your device to bring up the Give App Feedback modal. The feedback process automatically includes a screenshot, which you can edit or toggle off.

To provide detailed help for our developers, ensure App logs is toggled on. You must provide a message before tapping Send to send in your feedback.

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