FAQs
- Can Faithlife Giving Be Customized To Match Our Brand?
- Can I Change the Post-Giving Success Message?
- Can I Customize My Giving Form?
- Can I Export Giver Information From Faithlife Giving?
- Can the Church Issue Refunds?
- Do Givers Get a Receipt?
- Do I Need a New Merchant Account?
- Does Faithlife Giving Support Designated Fund Accounting?
- Does Faithlife Giving Work Outside of the United States?
- Does My Church Get a Mobile Giving App With Faithlife Giving?
- How Are Funds Deposited After a Transaction?
- How Can I Cancel my Recurring Gift?
- How Do I Apply For Faithlife Giving?
- How Do I Change the Email Address Shown On Gift Receipts?
- How Do I Enable Giver Covered Fees?
- How Do I Issue a Refund?
- How Do I Pay the Monthly Fee for my Premium Plan?
- How Do I Send Giving Statements?
- How Do I Turn Off Automatic Giving Statements?
- How Does Faithlife Giving Handle ACH Returns or NSF?
- How Does Faithlife Giving Handle Credit Card Chargebacks?
- How Does Faithlife Giving Handle Exceptions and When Are Miscellaneous Fees Charged?
- How Long Does it Take to Activate Faithlife Giving?
- How Secure is Faithlife Giving?
- How to Access Your Finance Team Stewardship Portal
- How to Find my Giving Page URL
- How Will I Know if Someone Makes a Gift?
- Is Faithlife Giving Offered in Any Other Languages?
- Make Someone an Admin of Your Finance Team
- What are Processing Fees?